Management Services

Level 1

Custom Request System Administration Time (1 Hour per Month)
1GB FTP Remote Backup Space (Off Site)
Monthly Log Audits
Monthly Securuty Update Intervals
24/7 Server Monitoring 5 Minute Intervals

Level 2

Custom Request System Administration Time (2 Hours per Month)
5GB FTP Remote Backup Space (Off Site)
Monthly Log Audits
Monthly Securuty Update Intervals
24/7 Server Monitoring 1 Minute Intervals (Email, SMS Notification)
Best Effort Third Party Application Support
Managed Off Site Backup

Level 3

Custom Request System Administration Time (3 Hours per Month)
20GB FTP Remote Backup Space (Off Site)
Custom Firewall Management (IP Tables, APF)
Monthly Log Audits
Monthly Securuty Update Intervals
24/7 Server Monitoring 1 Minute Intervals (Email, SMS Notification, Phone)
Common Third Party Application Support
Managed Off Site Backup